Terms of service
Overview
Welcome to Ceylera. The terms "we", "us", and "our" refer to Ceylera. Ceylera operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Ceylera is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not access or use our Services.
Access and Account
By agreeing to these Terms, you represent that you are at least the age of majority in your province or country of residence.
To use the Services, including accessing or browsing our store or purchasing any products we offer, you may be asked to provide certain information such as your email address, billing information, payment details, and shipping address.
You agree that all information you provide is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
You may not transfer or assign your account to another person without our written permission.
Our Products
We make every effort to display our products as accurately as possible.
However, colors, product appearance, or packaging may vary slightly depending on device settings and display screens.
All descriptions of products are subject to change at any time without notice.
We reserve the right to discontinue any product or limit quantities of any product offered.
Orders
By placing an order through our store, you are making an offer to purchase a product.
Ceylera reserves the right to accept or decline any order for any reason.
Your order is not accepted until payment has been successfully processed.
If we cancel or modify an order, we will attempt to notify you using the contact information provided during checkout.
Purchases are subject to our Refund Policy.
Products purchased from this store are intended for personal use and not for resale or commercial distribution unless otherwise agreed.
Prices and Billing
All prices are subject to change without notice.
Prices listed on our website may not include taxes, shipping, customs duties, or handling charges.
You agree to provide accurate billing and payment information for all purchases.
You also agree that the payment method used belongs to you or that you are authorized to use it.
Shipping and Delivery
Delivery times are estimates and are not guaranteed.
Ceylera is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or events outside our control.
Once an order is transferred to the shipping carrier, responsibility for the shipment passes to the customer.
Intellectual Property
All content on this website including logos, images, text, graphics, and branding elements are the property of Ceylera and are protected by intellectual property laws.
You may not reproduce, distribute, modify, or use any content from this website without prior written consent from Ceylera.
Unauthorized use of our content may violate copyright and trademark laws.
Optional Tools
Our website may provide access to third-party tools or services.
We do not monitor or control these tools and provide access to them "as is" and "as available".
Your use of any optional tools is entirely at your own risk.
Third-Party Links
Our Services may contain links to third-party websites.
We are not responsible for examining or evaluating the content or accuracy of any third-party sites.
We are not liable for any damages related to your interaction with third-party websites.
Relationship with Shopify
Ceylera is powered by Shopify.
All purchases made on this store are transactions between you and Ceylera.
Shopify is not responsible for any aspect of the sales, including product quality, shipping, or customer service.
By using our store, you release Shopify from any claims related to purchases made from Ceylera.
Privacy Policy
All personal information collected through our Services is handled in accordance with our Privacy Policy.
Because our store is hosted by Shopify, some information may also be processed by Shopify and its partners to provide and improve the Services.
Feedback
If you submit feedback, reviews, suggestions, or ideas to us, you grant Ceylera the right to use, modify, and publish that feedback for any purpose without compensation.
You confirm that any feedback you provide does not violate the rights of any third party.
Errors and Inaccuracies
Occasionally there may be information on our website that contains typographical errors or inaccuracies related to product descriptions, pricing, promotions, shipping charges, or availability.
We reserve the right to correct any errors and update information without prior notice.
Prohibited Uses
You may not use our Services:
- For unlawful purposes
- To violate any laws or regulations
- To infringe upon intellectual property rights
- To harass or harm others
- To distribute viruses or malicious code
- To collect personal data of other users
We reserve the right to terminate access to the Services if these Terms are violated.
Termination
We reserve the right to terminate or suspend access to our Services at any time if you violate these Terms.
Any obligations or liabilities incurred before termination will survive termination.
Disclaimer of Warranties
All products and services provided through this website are offered "as is" and "as available" without warranties of any kind.
We do not guarantee that the Services will always be uninterrupted, secure, or error-free.
Limitation of Liability
To the fullest extent permitted by law, Ceylera shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Services or products purchased through the website.
Indemnification
You agree to indemnify and hold harmless Ceylera and its affiliates from any claims, damages, or legal expenses resulting from your violation of these Terms.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Ontario, Canada.
Changes to Terms
We reserve the right to update or change these Terms at any time.
Changes will take effect immediately upon being posted on this page.
Your continued use of the Services after any updates constitutes acceptance of the revised Terms.
Contact Information
Questions about these Terms of Service can be sent to:
hello@ceylera.ca
Ceylera
Mississauga, Ontario
Canada